Join Our Team

# JOB DESCRIPTION

• Promote and sell the company’s Umrah packages to prospective customers.
• Handle customer enquiries, consultations and follow-ups through various communication channels.
• Build and maintain strong relationships with customers and prospective clients.
• Achieve individual and team sales targets set by the company.
• Prepare quotations, package information and sales-related documentation.
• Participate in sales activities, roadshows, exhibitions and marketing campaigns.
• Maintain accurate customer and sales records.

# REQUIREMENTS

• Experience in sales, marketing or the travel industry is an advantage.
• Strong communication and interpersonal skills.
• Target-oriented, proactive and customer-focused.
• Willing to travel and participate in company events and sales activities.

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# JOB DESCRIPTION

• Promote and sell domestic and international tour packages to customers.
• Handle customer enquiries, provide suitable travel recommendations and prepare quotations.
• Follow up with prospective customers and convert enquiries into sales.
• Build and maintain good relationships with customers.
• Achieve individual and team sales targets.
• Participate in roadshows, travel fairs, exhibitions and promotional activities.
• Maintain accurate customer and sales records.

# REQUIREMENTS

•   Experience in sales, tourism or travel industry is an advantage.
• Good communication, negotiation and customer service skills.
• Passionate about travel and tourism.
• Target-oriented, proactive and able to work independently and as part of a team.

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# JOB DESCRIPTION

• Assist with daily accounting operations, including Accounts Payable (AP) and Accounts Receivable (AR).
• Process invoices, payment vouchers, receipts and other accounting documents.
• Record and update financial transactions accurately in the accounting system.
• Assist with bank, supplier and customer account reconciliation.
• Monitor outstanding payments and follow up on relevant transactions.
• Assist in month-end closing and preparation of financial reports.
• Maintain proper filing and documentation for audit and record-keeping purposes.

# REQUIREMENTS

• Diploma/Degree in Accounting, Finance or a related field.
• Basic knowledge of accounting principles and practices.
• Detail-oriented, organised and able to meet deadlines.
• Fresh graduates are encouraged to apply.

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# JOB DESCRIPTION

• Develop and manage inbound tourism sales for the China market.
• Promote Malaysia tour packages and travel services to Chinese customers, travel agents and business partners.
• Build and maintain relationships with overseas agents and partners.
• Prepare quotations, itineraries and proposals based on customer requirements.
• Follow up on enquiries and business opportunities to achieve sales targets.
• Coordinate with the Operations team to ensure smooth delivery of travel arrangements.
• Monitor market trends and identify new business opportunities within the China market.

# REQUIREMENTS

• Experience in inbound tourism, travel sales or a related field is an advantage.
• Proficient in Mandarin and English; other languages are an advantage.
• Strong communication, negotiation and relationship-building skills.
• Good knowledge of Malaysia tourism products and destinations is an advantage.
• Willing to travel and engage with overseas partners when required.

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# JOB DESCRIPTION

• Coordinate and manage the operational arrangements for Umrah groups.
• Prepare and verify passenger, travel and operational documentation.
• Coordinate with airlines, hotels, ground operators, suppliers, Mutawwif and Tour Leaders.
• Ensure all Umrah arrangements are properly coordinated according to the approved itinerary and package.
• Assist in handling customer and group requirements before and during the Umrah journey.
• Monitor operational issues and coordinate timely solutions when required.
• Maintain accurate records and documentation for each Umrah group.

# REQUIREMENTS

• Experience in travel operations, Umrah or tourism industry is an advantage.
• Strong organisational and coordination skills.
• Good communication and problem-solving abilities.
• Able to work under pressure and manage multiple tasks.
• Willing to work flexible hours when required, especially during group departures

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# JOB DESCRIPTION

• Assist the assigned department in daily administrative and operational tasks.
• Support the team in preparing documents, reports and other relevant materials.
• Assist with data entry, filing and record management.
• Participate in company activities, projects and departmental assignments.
• Gain practical exposure and experience within the travel and tourism industry.
• Perform other duties assigned by the supervisor or department.

# REQUIREMENTS

• Currently pursuing Diploma/Degree or equivalent qualification from a recognised institution.
• Internship must be supported by an official university/college placement letter.
• Responsible, willing to learn and able to work as part of a team.
• Good communication and interpersonal skills.
• Internship placement is subject to company requirements and departmental suitability.

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# JOB DESCRIPTION

• Manage and coordinate daily inbound tour operations, ensuring all travel arrangements are executed smoothly.
• Coordinate with overseas agents, hotels, transport providers, tour guides, attractions and other suppliers.
• Review and manage tour itineraries, bookings, rooming lists, transportation arrangements and operational documents.
• Monitor tour arrangements and resolve operational issues promptly to ensure a positive customer experience.
• Coordinate closely with the Sales team to ensure all customer requirements and agreed arrangements are properly communicated to Operations.
• Supervise and provide guidance to Operations Executives and support team members when required.
• Monitor operational costs, supplier arrangements and service quality to ensure compliance with company standards.
• Prepare operational reports and assist the Manager in improving processes and service delivery.

# REQUIREMENTS

• Minimum 2–3 years of experience in inbound tourism, travel operations or a related field.
• Strong knowledge of inbound tourism operations and Malaysia travel destinations.
• Good communication, coordination and problem-solving skills.
• Able to manage multiple groups, bookings and operational matters simultaneously.
• Strong organisational skills and attention to detail.
• Proficient in English and Bahasa Malaysia; Mandarin or other languages are an advantage.

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# JOB DESCRIPTION

• Lead and manage the overall inbound tourism operations and ensure efficient delivery of all inbound travel arrangements.
• Develop and maintain strong relationships with overseas travel agents, business partners, hotels, transport providers and other suppliers.
• Oversee tour planning, costing, quotations, bookings, itineraries and operational arrangements.
• Manage and monitor the performance of the Inbound Operations team to ensure service standards and operational targets are achieved.
• Review operational costs, supplier pricing and profitability to support the company’s business objectives.
• Handle escalated operational issues and ensure timely and effective solutions are provided.
• Work closely with the Sales, Finance and other departments to ensure smooth end-to-end delivery of inbound products.
• Identify opportunities to improve operational efficiency, develop new products and expand the company’s inbound tourism business.
• Prepare and review operational performance reports and provide recommendations to Management.
• Ensure all inbound operations comply with company policies, procedures and service standards.

# REQUIREMENTS

• Minimum 5 years of experience in inbound tourism, travel operations or a related field, with relevant managerial experience.
• Strong knowledge of Malaysia’s inbound tourism industry, destinations and travel products.
• Proven experience managing teams, overseas agents and tourism suppliers.
• Strong leadership, negotiation, communication and problem-solving skills.
• Commercially aware with good understanding of costing, pricing and profitability.
• Proficient in English and Bahasa Malaysia; Mandarin or other languages are an advantage.
• Willing to travel and attend meetings or business engagements with partners when required.

• Able to work independently and as part of a team.

Drop Your Resume